We are writing to let you know about a Sales Tax Report issue related to the December 1, 2009 Release 9 (R9) of QuickBooks 2009. If you downloaded R9 earlier this month, the Sales Tax Liability and Sales Tax Revenue reports are not displaying the correct data in some cases. Only customers who have already downloaded and installed R9 may be afffected. This issue affects QuickBooks Simple Start, Pro, Premier and Enterprise Solutions.

If you are using Release 8 or earlier, this issue will not affect you and you may therefore continue to rely on the Sales Tax Liability and Sales Tax Revenue reports for any sales tax filings with tax authorities. (Not sure which version you have? Open QuickBooks, hit F2, and look at the information in the upper left of the screen entitled “Product”). Click here for more detailed instructions.

What You Should Do If You Are On R9

If you are currently using R9 and have not filed your tax information with tax authorities, you should update your QuickBooks software before you file. The new update (Release 10) is scheduled to be available on Wednesday, December 16. Only after updating to R10 should you rely on the Sales Tax Liability and Sales Tax Revenue Reports for your upcoming sales tax filings with tax authorities.

If you are currently using R9 and used the Sales Tax Liability and Sales Tax Revenue reports to submit tax information with tax authorities, your submission may be incorrect. As a result, you may need to resubmit your sales tax information after downloading R10 if you meet certain criteria. Specifically, this issue applies to you only if you meet the following conditions: within QuickBooks the sum total of items in your Items List multiplied by the nubmer of vendors in your Vendor List equals more than 10,000. For more information on how to determine whether you need to resubmit your sales tax information, click here. If you think you have already submitted inaccurate information to tax authorities and need help with your resubmission, you may contact us at quickbooks@intuit.com.

How to Update to R10

Updating QuickBooks with R10 will correct your sales tax information in the Sales Tax Liability and Sales Tax Revenue reports. You can apply this R10 update in two ways:

• You can download this update here on Wednesday, December 16, 2009
  -or-
• QuickBooks will prompt you (if you have “Automatic Update” turned on) to apply this update automatically on Thursday, December 17, 2009

Categories: Tax News and Tips
No Comments »

For everyone using QuickBooks 2009, especially the QuickBooks Enterprise Solutions 9.0 edition, has recent releases that have generated some challenges and problems that need addressing.

This was a major update tnat included many fine changes, including an important update to the underlying QuickBooks database.

Their support team has created a new update guide to help users with the most likely pitfalls in applying R9. You can find the update guide here:

http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/898625

Or for those who have a hard time with longer URLs, go to: www.quickbooks.com/R9 That is a link that will redirect the user to a different location. Some clients may be more comfortable with the full link given above.
NOTES:

1. The release affects Windows desktop versions of QuickBooks 2009 and QuickBooks Enterprise 9.0. It further affects backwards compatibility with earlier releases of the same software products.
2. QuickBooks 2009 R9 will move the underpinnings of the QuickBooks database from Sybase SA10 patch 3712 to patch 3960. Intuit has tested the patch in multiple scenarios and found that with the patch, QuickBooks 2009 shows significant improvements in many areas of data handling, including those areas which are associated with rare instances of data corruption, especially among heavy users.
3. Backwards compatibility in the QuickBooks 2009 R9 Accountant’s Copy includes previous releases of QuickBooks 2009 and QuickBooks 2008.

Categories: General News
No Comments »